Privacy Policy

Last updated: August 21, 2026

Kobra Labs ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit kobra.kobralabs.com.

1. Information We Collect

We collect information you provide directly, including your name, email address, shipping address, phone number, and payment details when you place an order or subscribe to our newsletter. We also automatically collect browser type, IP address, pages visited, and device information through cookies and analytics tools.

2. How We Use Your Information

To process and deliver your orders
To send order confirmations, shipping updates, and receipts
To send promotional emails (with your consent – you may unsubscribe at any time)
To improve our website and customer experience
To comply with legal obligations

3. Cookies

We use essential cookies for cart and checkout functionality, and optional analytics cookies to understand site usage. You can disable cookies in your browser settings, though some site features may not function correctly.

4. Sharing of Information

We do not sell your personal data. We may share it with trusted third-party service providers (payment processors, shipping partners, email service providers) solely for order fulfilment and site operations. We may disclose data if required by law or court order.

5. Data Security

Your data is stored on secure servers. All payment transactions are encrypted via SSL. We take reasonable technical and organisational measures to prevent unauthorised access, disclosure, or loss of your data.

6. Your Rights

Under applicable Indian law, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact our Grievance Officer below.

7. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, you may contact our Grievance Officer for any complaints or queries:

Name: Grievance Officer, Kobra Labs
Email: support@kobralabs.com
Response time: Within 30 days of receipt of complaint

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.